CONTACT
Talk to a person,
not a form
Got a question about sizing, an order, or something else entirely? Reach out below — a real person reads every message.
HOW WE ANSWER
Quick, honest answers
We aim to reply to every message within one business day. No canned scripts — just a straightforward answer from someone who can actually help.
BEFORE YOU WRITE
A couple of things that help
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1
Order number handy?
Have your order number ready — it helps us find your details faster.
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2
Sizing question?
Check our size chart first; if you're still unsure, tell us your measurements and we'll help you pick.
Where to reach us
Email us any time at support@nina-newyork.com.
Our team replies Monday–Friday, 9:00–17:00 (EST).
We usually reply within one business day.